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Contact Ultra Group

We're here to help you with all your pharmaceutical distribution needs. Reach out to us today.

Get In Touch

Head Office Riyadh

22nd floor, King Fahd Branch Road
Hamad Tower, Al Olaya, Riyadh

Head Office Jeddah

9th Floor, Building 5
Emaar Square Towers, Al Fayhaa, Jeddah

Business Hours

Sunday - Thursday: 8:00 AM - 6:00 PM
Friday - Saturday: Closed

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Our Locations

Find us across the Kingdom of Saudi Arabia

Riyadh - Head Office

King Fahd Road
Hamad Tower, Al Olaya, Riyadh
Kingdom of Saudi Arabia

Jeddah - Distribution Center

9th Floor, Building 5
Emaar Square Towers
Al Fayhaa, Jeddah

Dammam - Regional Office

King Fahd Highway
Dammam 31952
Kingdom of Saudi Arabia

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Frequently Asked Questions

Find answers to common questions about our services

What types of pharmaceutical products do you distribute?

We distribute a comprehensive range of pharmaceutical products including prescription medications, over-the-counter drugs, medical devices, and specialized healthcare products from leading global manufacturers.

How can I become a partner with Ultra Group?

To become a partner, please contact our business development team through the contact form above or call our head office. We'll assess your requirements and discuss potential partnership opportunities.

What are your delivery timeframes?

We offer same-day delivery for urgent orders within major metropolitan areas, next-day delivery for standard orders, and emergency response delivery for critical medical supplies. Delivery times may vary based on location and product availability.

Do you provide temperature-controlled storage and transportation?

Yes, we maintain state-of-the-art temperature-controlled facilities and transportation with real-time monitoring systems to ensure the integrity of temperature-sensitive pharmaceutical products throughout the supply chain.

What regulatory certifications do you hold?

Ultra Group is fully licensed by the Saudi FDA and maintains all necessary certifications for pharmaceutical distribution. We adhere to WHO guidelines and maintain GMP (Good Manufacturing Practice) compliance standards.

How do I track my orders?

We provide real-time order tracking through our digital platform. You'll receive tracking information via email and SMS, and can monitor your shipment's progress through our customer portal or by contacting our customer service team.